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Loop Vault

Flexi Rental Packages

Flexi Rental Packages

Regular price $290.00 AUD
Regular price Sale price $290.00 AUD
Sale Sold out
Garment Hires
Bag Hires

Have multiple events coming up and don't want to spend too much money on purchasing new outfits? Access our Flexi Rental Packages to save

DO TAKE NOTE THAT POSTAGE IS NOT INCLUDED IN THE FLEXI RENTAL BUNDLES.

A discount code will be issued via email after checkout for you to redeem at each hire, up to the quantity purchased in your package.

Terms & Conditions

    • Subject to the availability of garments
    • All Flexi Rental Packages are valid for 6 months from the date of purchase. The package is non-refundable under any circumstance i.e. change of mind or unused hires after the expiry of the package.
    • Postage is not included in the package and will be charged as per usual at checkout if shipping is selected. Packages simply cover the cost of the rental. 
    • Damage Insurance is not included in Flexi Rental Packages and will need to be added to cart at checkout if you wish for extra protection.
    • Our hiring agreement/terms and conditions of hiring still apply to Flexi Rental Packages. 

What Happens After Booking?

HIRE PERIODS are usually 3-4 days long unless otherwise arranged with us. (Eg. If you pick up your hire on a Friday, return day will be Sunday or the following Monday)

LOCAL PICK UPS (TOOWONG)

Pick-up is usually the day before your event. If you select the "Pick Up" option at checkout, an email/text will be sent when your hire is ready for pick up, together with further collection details. To ensure someone is available to deliver your order, please reply with your preferred collection time.

POSTAL HIRES

Weekend hires are usually posted out every Monday/Tuesday to ensure ample time for your hired garment to arrive. If you've selected the Express Shipping option at checkout, you will be notified via email 2-5 days ahead of your event date when we've sent out your hire. This will include your Australia Post tracking number. Do ensure you track your parcel's transit closely!

CONFIRMATION

If you're hiring with Loop Hires for the first time, we may need to collect some personal details from you before confirming your hire. A separate email will be sent after checkout. Please note that your hire will not be confirmed until all necessary details have been received by us.

Delivery & Returns

DELIVERY

We offer express post Australia-wide! Your hire will arrive 1-3 days before your selected event date.

**Please select the date of your event/the day you are wearing the hired garment, as this will determine the return date.

POSTAL HIRES CUT-OFF

For customers based outside of Brisbane and needing hires express posted to you, please ensure orders are placed at least 4 business days before your event to allow ample time for your item to arrive.

We will not be liable for late deliveries that were placed outside of this timeframe.

Last minute Brisbane pick ups are welcome throughout the weekend.

RETURNS

All postal orders include a free pre-filled return satchel. Simply place your hire back into the return satchel and post it back over the counter at any Australia Post before 12pm the following business day after your event. Retain a copy of proof of post. Do not post returns via a street mailing box.

If dropping off your return in person, please return your hire to our Toowong Brisbane location on the last day of your hire period (by end of day).

We take care of all the cleaning, so you don't have to worry about that.

LATE RETURNS

In the unlikely event that you returned your rental garment late, late fees of $10 per day delayed will be incurred by the customer.

MY DRESS DOES NOT FIT RIGHT

If your rental garment does not fit as desired, please reach out to us as soon as possible at hello@intheloopvault.com. Post your hire back within 24 hours of delivery and a credit note (minus the cost of shipping the garment to and from you) will be issued once we receive the hire back in its original, unworn condition.

Contact Us

Have more questions? We're happy to help!

DM us on Instagram/Facebook @loophires or email hello@intheloopvault.com

Brisbane-based clients: Please get in touch to enquire about an unavailable date online as we may be able to organise a pickup slot.

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